Child-Lock
Nano supports Child-Lock to prevent children from hot water burns. In standard mode, the Child-Lock feature is OFF. You can activate this...
Help Center
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Wi-fi network setup
If your Nano device is not able to connect to your Wi-Fi, you can set up the Wi-Fi again in two ways: Add the device again. OR Go to the...
Nano backlight setup
Nano can perform a two-button backlight setup. If you want to get backlight only when you use your device, you can turn off the Always-ON...
What to do if Nano not in use for a while
If you have not used your Nano for several days, we recommend completing a flushing process before you start to use it again. If the last...
Daily Care
To keep Nano clean, we suggest regular care of the external parts and surfaces. Do not use any strong cleaning agents or solvents. Use a...
Cleaning / Descaling process
It is very important to regularly clean your Nano. This will ensure the best performance of your Nano. For that, we offer a...
How often do I need to clean/descale?
Nano, just like other water dispensers, requires regular cleaning and descaling. We suggest completing the cleaning/descaling process...
How to change filter
If you use our original filtration system, Nano will track the usage of the cartridge and notify you when a filter change is necessary....
First Operation
For optimal water quality and hygiene, the Nano flushing program starts automatically when it is first turned on. This program will fill...
Flow Calibration
Nano calculates the flow rate. We set the flow in the factory, but sometimes it can change in different user environments or with use. If...
