Cleaning / Descaling process
Updated: May 12
It is very important to regularly clean your Nano. This will ensure the best performance of your Nano. For that, we offer a semi-automatic cleaning program and our unique 2-in-1 cleaning material. The cleaning process:
Select the device in the Q&C App
Go to the Maintenance menu
Push the Start Cleaning Program button
Choose if you only want to clean your device or also want to change your filter after the cleaning process
Follow the instructions in the app
We highly recommend using our app every time when you clean Nano because:
The app is the only way to notify you when cleaning is necessary again.
Via the app, you can use our semi-automatic cleaning program to always achieve the best results.
Nano will log all the cleanings.
In some cases, this could expand the warranty of the Nano.
Important The cleaning program is designed for our Q&C Cleaning Agent. This product contains a unique QR code. You can only start the cleaning program by scanning the single-use QR code.