Nano Firmware update (OTA)
We are continuously working on new updates for Nano. Updates bring new features and fix bugs. Some app features are only available with...
Help Center
Our knowlage is under your fingerprint.
What to do if Nano not in use for a while
If you have not used your Nano for several days, we recommend completing a flushing process before you start to use it again. If the last...
Daily Care
To keep Nano clean, we suggest regular care of the external parts and surfaces. Do not use any strong cleaning agents or solvents. Use a...
Cleaning / Descaling process
It is very important to regularly clean your Nano. This will ensure the best performance of your Nano. For that, we offer a...
How often do I need to clean/descale?
Nano, just like other water dispensers, requires regular cleaning and descaling. We suggest completing the cleaning/descaling process...
How to change filter
If you use our original filtration system, Nano will track the usage of the cartridge and notify you when a filter change is necessary....
How often do I need to change the filter?
Change regularly based on time and capacity All water filters need to be changed regularly due to bacteria. Usually, a carbon filter’s...
