Cleaning / Descaling process
It is very important to regularly clean your Nano. This will ensure the best performance of your Nano. For that, we offer a...


How often do I need to clean/descale?
Nano, just like other water dispensers, requires regular cleaning and descaling. We suggest completing the cleaning/descaling process...


How to change filter
If you use our original filtration system, Nano will track the usage of the cartridge and notify you when a filter change is necessary....


How often do I need to change the filter?
Change regularly based on time and capacity All water filters need to be changed regularly due to bacteria. Usually, a carbon filter’s...

First Operation
For optimal water quality and hygiene, the Nano flushing program starts automatically when it is first turned on. This program will fill...


Flow Calibration
Nano calculates the flow rate. We set the flow in the factory, but sometimes it can change in different user environments or with use. If...


Hot / Warm water
Nano can provide 40-45⁰C warm water for special teas and baby formula. How to activate the warm water feature: Simply double tap the HOT...

